Volunteer Engagement Coordinator

We are hiring a Volunteer Engagement Coordinator to support our food redistribution programs. Information about how to apply and the job description are below:

How to Apply

Click this to download the employment application.

Email Your Resume and THIS APPLICATION to: [email protected] by Friday, July 6th, 11:59pm.

We look forward to reviewing your submission. We will be in touch about the interview process.

Job Description: Volunteer Engagement Coordinator
Year: 2018
Part Time Hourly
20 Hours per Week at $12 per Hour;
2 consecutive days required with remaining hours flexible.
Reports to:  Volunteer Coordinator

General Description: The Volunteer Engagement Coordinator (VEC) is responsible for supporting Boulder Food Rescue’s volunteer program by working to develop creative ways to engage, appreciate, motivate and retain Boulder Food Rescue’s team of 120+ volunteers. Additionally, the VEC will support the Volunteer Coordinator by coordinating volunteers and the daily delivery schedule for 2 consecutive and consistent days each week.

Qualifications: There are no formal qualifications for the position. We believe in the ability for anybody to learn new skills and knowledge. Individual applications will be reviewed on a case-by-case basis and evaluated based on merit and experience, with particular emphasis on leadership and communications skills, combined with a strong work-ethic and personal dedication and passion for the mission of the organization. Specific experience with communications, volunteering, coordinating volunteers, event-planning, program assessment, materials creation, or speaking / writing Spanish are helpful, but not necessary.

Specific Responsibilities:

1. Volunteer Recruitment, Engagement and Appreciation

• Volunteer Recruitment: Identify and pursue opportunities to recruit new volunteers from across Boulder, on an as-needed basis. This could involve coordinating flyering, speaking, or tabling opportunities at strategic times and locations.
• Appreciation & Engagement: Develop and implement creative ways to appreciate and engage volunteers throughout the year (incentive programs, volunteer features, testimonials, volunteer event prizes, etc.)
• Skilled Volunteer Engagement: Develop and direct systems of involvement for volunteers offering specialized skills (blogging, graphic design, photography, project management, etc.) or who would like to contribute in ways other than food deliveries.
• Volunteer Events: Plan and execute the annual volunteer appreciation party. The VEC may request the help and collaboration of the VC to complete this project.

2. Volunteer Program Assessment and Development

• Volunteer Survey: Create and coordinate the distribution of an annual Volunteer Feedback Survey. Work to implement improvements to the volunteer program, based upon survey feedback.
• Materials: Manage the creation, updating and distribution of volunteer resources, such as the Volunteer Handbook, Food Sorting Guide, or other documents deemed useful and necessary to the functioning of the volunteer program.

3. Volunteer Communications

• Create and send volunteer e-mail blasts for things such as volunteer program updates, protocol reminders, or event announcements.

4. Logistical Coordination and Shift-covering

• Once trained, the VEC will be responsible for coordinating day-to-day volunteer logistics for 2 consecutive days per week, as negotiated with the VC. The VEC will be on-call to address any logistical problems on these days, and should be in Boulder or able to come to Boulder on short notice, in case of any last-minute needs to cover for volunteers. Logistics coordination responsibilities will include the following:
  • Ensure there is a volunteer assigned to every scheduled bike delivery shift and that every shift is completed as scheduled. Actively reach out to volunteers by e-mail, phone and text to fill open shifts.
  • Complete any shifts for which a volunteer cannot be found or which is made vacant from last-minute volunteer absences.
  • Answer the BFR volunteer number and troubleshoot solutions to volunteer concerns and other immediate logistical problems. Logistics days will be “on-call” and the VEC is responsible for answering or responding to the BFR volunteer number ASAP on these days.
  • Relay time-sensitive logistical changes or bike fleet maintenance concerns to the appropriate volunteers.

5. Meetings, Scheduling

• Meetings: The VEC and VC will meet at least two times per month to discuss volunteer relations, day-to-day logistical issues, and volunteer program-related priorities and progress. The VEC may also attend weekly staff and/or logistics team meetings to understand the work of Boulder Food Rescue to better do their job.
• If there is a desire to change assigned workdays, the VEC is responsible for communicating with the VC directly.

6. Other tasks

• The VEC may decide, as time allows, to perform other volunteer program-related tasks and projects not listed above and/or other tasks arranged with the VC or BFR staff.
• The VC and VEC positions are meant to provide mutual support for one another to accomplish the overall goals of Boulder Food Rescue’s volunteer program. The VC and VEC should work together to critically assess, prioritize, coordinate and collaborate on projects in a way that is beneficial to the organization and to each other’s work.

Physical Demands: This position specifically works on a computer scheduling shifts, communicating with volunteers, and more. If shifts are not filled, applicant must be able to help fill shifts themselves, which requires lifting food, biking food, and transporting themself from site to site. Furthermore, they need to be able to run errands and work remotely. Thus, candidates should have some sort of reliable transportation (this can be a bike!)